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Customer Service
Support Tickets
Submit and track support requests. Schedule follow-ups directly to your calendar, escalate issues, and get full conversation history in one place.
Ticket Detail
Select a ticket
Schedule a Follow-up
Select a ticket from the list to view the conversation.
Coming Soon
- SLA timers with automatic escalation warnings
- Priority queue for support agents & admins
- Automated follow-up reminders via push notification
- File & screenshot attachments in ticket conversations
- Satisfaction rating after ticket closes
- Bulk ticket management & assignment for admin
- Integration with Onyx/Obsidian dispute workflow